Get in touch

Whether you need to report a lost or stolen card, have a question about your account, or want to apply for a loan. We're here for you. Contact us via chat, email, phone, or in person for assistance with all of your needs.

Please provide the following information about your inquiry. Please do not include any sensitive account information.

Shamrock Call Center Hours

  • Monday - Thursday 8am to 8pm
  • Friday - 8am to 6pm
  • Saturday - 9am to 1pm
  • Sunday - Closed
Holiday Hours: Click here

Contact Us

  • Mail: P.O. Box 7878, Notre Dame, IN 46556
  • Credit Card Payment: 6757 Cascade Rd SE, Box #210, Grand Rapids, MI 49546
  • Phone: (800) 522-6611 Se habla español: (844) 323-4465
  • Fax: (574) 208-6000
  • Email:
  • Chat: click here
  • Find locations: click here

Debit Card Assistance

Monday - Friday 8am to 5pm: (800) 522-6611
Afterhours & Weekends: (501) 246-8497
Report Fraud: click here
Replace Lost/Stolen Card: click here
For member verification, please input your date of birth.