An interactive teller machine, or ITM, uses video-based interactive technology to give members the ability to interact with a live teller who is located remotely in a video call center. The experience is much like video chatting with the member service representative.
With Notre Dame FCU's ITMs, members can complete most of the same teller services that are conducted inside a branch. Cash a check. Check your balance. Make a deposit. Transfer funds. And best of all? Speak face-to-face with a real, live 100% human person...without ever leaving your vehicle. Ask questions. Tell a joke. Chat about the weather.
Live tellers will be available on the new machines from 9 a.m. until 6 p.m. Monday through Friday and Saturday from 9 a.m. until 1 p.m. The machines have the added feature of being able to function as an additional ATM 24/7/365.
The all new I-T-Ms, Interactive Teller Machines, are currently located at the Granger and Portage branch drive-thrus.